"As first-time home buyers, Ken was so great to work with! He was able to walk us through the whole process and answer all of our questions, and was really helpful in narrowing down exactly what we were looking for. We started with a pretty large area geographically that we were interested in, and Ken was knowledgeable and gave helpful insights about all the places we were looking. When we found houses we were seriously interested in, he was great about quickly arranging a time for us to go look at it. This was so important for the house we ended up buying – Ken found the time to show us the home the day after it was listed, worked with the listing agent that same day to help us put in a competitive offer, and worked late that night to get our offer in, which was accepted the next morning. After our offer was accepted, he was still responsive and able to answer all our questions, and even came and spent a couple hours one afternoon before we closed to get bids for refinishing the floors. We are so appreciative of all the help Ken gave us throughout this process, and really felt that he had our best interests in mind. We have no hesitation in highly recommending him to anyone looking to buy a home in the area."

"Courtney helped my wife and I purchase our first home in Issaquah this fall. Her knowledge of the local real estate market and home buying process made our lives easy. It's a great feeling when you find someone you can trust in an industry you're not an expert in. If there was a 6th star to give, I'd check that box too. Thank you Courtney!"

"Ken was an incredibly useful resource during my search for a home. His ability to navigate our aggressive market with his expertise was an invaluable asset. This was key to helping me secure a home that fit within my criteria and this was no easy task! I have no reservations when recommending Ken."

"Working with Ken was great ,he helped facilitate the smooth process of moving for me . He is great at answering any questions and great and responding very fast. I would highly recommend Ken."

"Courtney helped us find, negotiate for, and purchase a home in Mercer Island's very competitive real estate market. Courtney (and her business partner Ken) knows the community well, and has a good sense of price versus value. Throughout the search she was professional, positive, not pushy, and helpful. During negotiations she gave good advice and represented us well. We are confident we got the best value possible."

"I would recommend Courtney Emanuels because besides being very knowledgable about the housing market, she and her team are also very flexible and caring. When my current housing fell behind the estimated time of completion, she calmly adjusted the timeline for the sale of the house saying "we work

in your schedule". She was available at anytime, taking phone calls from a very nervous new home seller and always seemed to have the perfect solution. If you are looking to find the perfect person to sell your house, you can't go wrong with Courtney Emanuels."

"I was warned that the market in Seattle was crazy, so my husband and I braced ourselves for a stressful search. As it turns out, Ken was an incredible partner in the process, allowing us to purchase the first home on which we put in an offer with minimal anxiety. He was knowledgable, communicable, to the point, realistic, and offered guidance throughout the process. He knew the neighborhoods so much better than we did, and he helped us to identify our own priorities as newcomers to the Pacific Northwest. Bonus points: he put up with our crazy toddler running around and accompanying us on visits. I can't recommend him enough!"

"Ken was great to work with from start to finish. He helped us understand what to expect the transaction to look like and also refine what we were looking for and in what regions. I found an unlikely house online and sent him a quick text about it in the evening. By morning, we were doing a walkthrough, and proceeded to draft and send an offer by the end of the work day (our first offer). He negotiated well on our behalf, helping us keep contingencies in this crazy market and negotiated the sellers to replace appliances and the garage door before closing. He followed through with constant updates and eventually, congratulations. We won the house and I have to thank Ken for his big part in that."

"As first time homebuyers, Ken was amazing to work with. He's extremely thorough and took the time to explain the homebuying process from start to finish. He has a great understanding of current market conditions and helped align our needs to get the best property for us. We would highly recommend Ken to everyone!"

"Courtney did a wonderful job with the recent purchase of our house on Mercer Island. We were impressed with Courtney's diligence, patience and people skills through a complicated purchase of a second home. We felt she did a great job of communicating through the entire process and ensured that the purchase went smoothly. Overall a great job!"

"My parents recently died and left me their home. My attorney said I needed to get a market analysis of the home at the time of my mother's death. Since the realtor I contacted had not responded, Courtney's name was given to me. Courtney responded immediately and made an appointment to come evaluate the home. I was surprised to hear she was going to come to the house as a couple years earlier when someone did a market analysis for me they did NOT come to the house. When Courtney completed the analysis, she mailed both me and my attorney a nicely bound Comparative Market Analysis complete with photos. I was very impressed. Since Courtney didn't actually do any buying or selling for me, I couldn't accurately describe her negotiation skills, therefore, gave her a smooth. However, Courtney has a very outgoing, infectious, loveable personality, as you can tell by her beautiful smile. Based on my experience with Courtney professionally, I would highly recommend her. I also know her personally, so from that perspective, I also highly recommend her."

"My husband and I were selling our home on Mercer Island. Courtney came in to stage the home for us. Within 24 hours the home looked like a model home. It was absolutely gorgeous and my husband was taken aback when he came in the front door, as he had worked a 24 hour shift all the while Courtney was doing her magical transformation! Realtors and clients all loved it and needless to say the home sold quickly and showed beautifully . She was most courteous and very efficient with our thoughts and concerns totally in mind . A joy to work with!!!"

"Courtney is very professional and goes out of her way to be helpful. When we were relocating to Bellevue from out of state, she found us a home to rent in the exact neighborhood that we wanted to be in, Tam O'Shanter. She found us something that was off market and fit our needs perfectly. She knows the area well and is well connected, which is why she was able to find us our place. She even met our moving van at the house on move in day because we were not in town yet. We are thankful for her service; above and beyond."

"As a first time home buyer, I had a lot of questions and concerns, Ken helped me a lot through the process, addressed all of my concerns, and provided great advisement and guidance. He worked with us on the budget we had until we found a great new home matching all of our needs. Always welling to share his expertise on the unit, design, neighbors, ...etc. And I learned a lot from him. Thanks Ken, Ayesha and I appreciate all you did and for making this process much less stressful and painful than what we thought it would be."

"Ken recently helped us acquire an investment property on Mercer Island. He moved quickly and smartly to get you an edge over other buyers and agents. His extreme knowledge of Mercer Island Real Estate was especially beneficial. He even helped us during the remodel project and then rented it out for us in the most time efficient manner. Would highly recommend Ken to anyone looking for a great agent."

"Ken recently helped me to buy the condo unit I was renting. As a first time buyer and also a foreign person, there was a lot of things I didn't know about the process and how to proceed. Ken's work was crucial to help me close the deal without problems. He's very responsive, patient and took the time to explain me all the details of how the things would work during each step of the transaction (which was also very fast). During these steps he was always ready to answer some question and talk with the other parties involved. He also gave me some very good advice that helped me be happy with the results of the purchase. Definitely recommended!"

"We just purchased our first family home! My realtor Ken Urman, which I've known for more than 5 years helped our dream of home ownership come true. Ken provided outstanding service in searching for the right property and all process. My family and I are really thankful!"

"I enlisted Ken's help when I decided to tackle several home improvement jobs on my house. I had a limited budget - but several extensive jobs to do, and I needed to make my budget stretch as far as possible. Ken's advice was invaluable in helping me prioritize the jobs I needed to do to update my house and make it more attractive to prospective purchasers. He clearly has an extensive knowledge of home repairs as well as a list of resources (eg remodelers, painters etc) that he was willing to share with me. I now have a house that is in great shape and when I do come to sell, I wont have a long list of timely and costly home improvements projects to work through. Thank you, Ken!"

"Ken Urman provided outstanding service in all phases of the work to sell my home. Ken has exactly the qualities a seller wants in a real estate professional, being diligent, full of expertise, prompt, ready to respond quickly to all questions, trustworthy, courteous, and concerned with his clients' interests and well-being. I cannot imagine that there is anyone in Seattle with richer experience or better qualifications. I had a number of special issues, including having to deal with a complaint from neighbor, and Ken went out of his way to solve all the related problems for me."

"Ken unbelievably dedicated and supportive throughout our lengthy six month home search. His professionalism and experience clearly vaulted us to the top of competitive multiple offer situations. He remained positive throughout the challenging process and also offered us direct realistic advice. Such a pleasure to work with - can't recommend Ken highly enough!!!"

"Ken was very professional and helpful. We appreciated his attention to the details and ability to guide us through the process. Would definitely recommend!"

"Best realtor I have ever worked with hands down. Made finding my new home a fun and relatively stress-free experience. There was a glitch at the close of my purchase in that the seller did not leave installed televisions as contracted for. Ken stuck with me until the situation was resolved to my satisfaction. As long as I am in Seattle I'll never use anyone else."

"Ken was wonderful to work with. He made an effort to understand the specific needs of our family and he followed through with finding us a great house. I wasn't always the easiest client- I have the tendency to be really choosy...and I even brought my two and four year old to most of our showings! Ken was very patient with me...and did a great job guiding us in a direction that would work for us. He has a strong knowledge of the housing market, as well as home maintenance and design/ remodeling. I'd happily recommend him to anyone!"

"We bought a house in a very competitive market with low inventory. Multiple offers and price escalation were becoming the new normal, and that was very stressful, but Ken always made himself available and took us to see houses sometimes within minutes of listing. Putting together a strong offer in a very short time was a very important key in winning a bid in this market, and we don't think we could have bought our house without Ken's dedication and expertise!"

"Ken provided us with excellent advice. He showed us a number of properties that suited our needs, and at the end of the day, we found the perfect spot. He turned our offer around in 24 hours, staying on top of the myriad of details it takes to become a successful buyer. With his advice and strategy, our offer was chosen by the seller. There were several competing offers, so we are thrilled. We would recommend Ken to anyone seeking an experienced real estate professional."

"Ken is a great broker. He provided a lot of information for me and knew the neighborhood inside out. He helped me find information about roofing, furnaces, and even recommended his gardener to help us get situated into the neighborhood. Afterwards he also checked in to make sure everything was fine and that we are enjoying the place. Ken was great help and I would definitely recommend him to anybody else."

"Ken helped me find the house I wanted, make a winning offer, and extract valuable price concessions when we closed on a beautiful property. I started working with Ken after several frustrating years of hunting for a house on my own. Ken breathed new life into the search. He always stayed positive and encouraged me to see every setback as an opportunity to learn about neighborhoods, the market, and my own priorities in finding the right property. He was always available and quick to respond via text, email, and phone when questions or ideas popped into my head. Ken told me, “you’ll know the right one when you see it.” He was right. When I was ready to make an offer, Ken conducted market research on the area to be sure we made an offer that was attractive to the seller but also a good value for me. He worked with my inspector and several contractors to identify issues that could be an issue during appraisal. And he worked seamlessly with my mortgage broker to put together a strong offer. Once my offer was accepted, Ken negotiated some valuable concessions from the seller so that I could address the issues that came up during inspection. I was able to use that extra cash to make improvements prior to moving in. I really enjoyed the time I spent out looking at houses with Ken. He’s a fun guy who obviously enjoys his work and puts his heart into it. He gets five stars from this proud first time homeowner."

"Normally we shy away from reviews but in this case we cannot say enough about Mr. Ken Urman. From the beginning to the end of the process he gave us good advice, encouragement and was diligent. He returned our calls immediately and walked us through every step of the paperwork and their were volumes in our case. He advised us on preparing the condo for sale, made sure it was always presentable to show and communicated with us at every turn. He persevered when others may have walked away. He is such a nice and honest man, always making sure that both our buyers and ourselves were getting a fair deal. We highly recommend him, will use him when we sell our home and will make sure all our friends and family have his name. We will miss the positivity and upbeat personality as well. Sincerely, Mike & Sandy."

"My husband and I were first time home buyers, and I was new to the area. I felt comfortable with Ken's approach, and we appreciated his clarity in answering our questions. Ken is trustworthy, and though I'm sure we were not his largest client, he made us feel like we were. I never felt pushed, rushed, or ridiculous for asking a simple question. Ken has a keen understanding of the Seattle market, and we would have been lost without his expertise. He is top rate!"

"Ken was a fantastic resource for the sale of our home. He set clear expectations from the very beginning, and really helped us with the details we would need to take care of to get the maximum, but fair, price for our home. He managed the process in such a way that we always knew what was going on, and what was expected from us. His market assessment of our home was spot on, and he was able to manage multiple offers. Even when we had a minor hiccup with our assessment, he managed it quite well, and helped come up with something that worked for both parties (ourselves and the buyers). Last, but not least, he was able to manage expectations and never let us get too high when things were going well or too low when we encountered a bump in the road. I would use Ken to sell any home I owned, and strongly recommend him to anyone looking for a great agent."

"Ken was a total professional from start to finish when he assisted us in selling our home. He was confident from the beginning that our home would sell quickly. Due to his fantastic marketing plan, we received multiple offers within a week of listing. He guided us through each offer and helped us to chose the best offer for us and close within 45 days."

"Ken was incredibly helpful throughout our process. We were looking to buy our first house, and he helped answer our many questions. When we made our offer he helped create a comprehensive offer, allowing us to weigh all of our options. Once our deal was pending, Ken continued to help us with upcoming steps. We highly recommend Ken!"

"We had the opportunity to work with Ken and were impressed with his service. He is very thoughtful of the client’s needs and never pushed his why. He always gave honest opinion for all the properties he showed us. Even though our choices and decisions changed during the process, Ken was very focused on our needs and helped us find a house that we call our home. He is a great person to work with. Thanks, Ken for your good work."

"Ken did a superb job advising us in the run-up to listing our house, marketing the property and then reviewing offers and negotiating with the buying party on our behalf. His knowledge of the local market is extensive and spot-on. He was also sharp as a tack on the financial and contractual elements of the transaction. We very much appreciated his approach to working with us and the successful outcome."

"Ken and I have worked together on several properties, we have not yet found my perfect holiday home, but the search continues. He is very well informed about the areas in which we have looked for homes, he does his homework and can answer questions factually and with insight.. Always well prepared with several homes lined up to see on each trip, we've found his attitude to be positive, informative, and his demeanour is always pleasant. He makes us feel as if we are his only clients and that, combined with his attention to detail is a rare gift. I recommend his professional services without hesitation."

"Ken advised us on all the right things to do, in an informative step by step process on how to prepare our house for sale. We loved our home, and knew others would too, Ken made it so others would see it as we do without all of our emotions attached, he even helped us with our dog when we needed to be at work and there were people coming by to see the house. His advice paid off in spades and we sold our home very quickly. Our new home, which he helped us by as well, would not be ready for a few weeks post-closing escrow and ken helped us work out a rent back agreement with the new owners. The rent back and sale of our home went very smoothly, it enabled us to purchase our new home and move straight from one to the other, no moving twice or short term housing. Ken also helped me with a very difficult purchase; I'm a military Vet who used my VA loan to by a foreclosed HUD property. I didn't really understand what all that meant beforehand, but Ken knew it was going to be a tough process. He knew that the house was right for my wife and I, and made us feel comfortable throughout the entire drawn out process. He dealt with past due bills, weird title issues, uncooperative government employees, and the incompatibility between government agencies to make it all worthwhile in the end. My wife and I have now been in this house for 2 months and are very happy and comfortable, and its in no small part thanks to Ken's patients, hard, work and diligence."

"Ken is very professional in what he does. He won't promise you something that he cant do. Ken gives an honest opinion, he is on time, he is friendly and does not rush you into things."

"Ken was absolutely wonderful to work with! He is professional, courteous, and most importantly trustworthy. We were buying in a very difficult market, not a lot of inventory and many eager buyers. Ken was prompt about sending me new inventory and emailed me updated listings every morning; he was very flexible with his ability to meet to show us homes which was crucial in a tight market. He was extremely knowledgeable about the Bellevue area where we were searching and if something came up that he did not know the answer to he would research it and get back to me with an answer. His delivery and responses were always prompt and through. He really went out on a limb to get immediate and tight negotiations with the listing agent so that we could get the home we wanted under contract. He stayed in very close contact with me from the moment we decided to put in an offer until the closing of our home. I previewed a number of homes with Ken during the day while my husband was at work. We have young twins and anytime I met Ken at a home he was thrilled to help me carry/ hold my girls. The fact that I could trust him with my kids says a lot about Ken as a person. We highly recommend him to our friends, family, and anyone looking to buy/ sell a home."

"Ken was very knowledgable throughout the process of purchasing our new home. We were in a unique circumstance with this home purchase as the home was listed initially as a Short-Sale. Ken informed us about what to expect, kept up communication regularly, and was prepared and thoughtful about how to present an appropriate offer and include all necessary contingencies so that we would not be "stuck" in a long and drawn out process. Never did Ken pressure us to move forward with the purchase, and was careful to share his opinion only when solicited. He was careful to remain an objective representative of our interests while delicately advising us of the next steps to take. I would recommend Ken to anyone looking for a knowledgable, responsive, patient, and thorough representative in the process of buying or selling a home."

"Ken was the listing agent on a house we were interested in, he was prompt, knowledgeable, quick responding, resourceful, and friendly. We especially appreciated his casual and easy manner, no hard sell tactics. Ken was diligent about providing us with additional properties as they came available, streamlining the process by allowing us to drive by properties on our own time. Ken has good insight about economics in the Seattle area, helpful when considering investment properties. We highly recommend Ken Urman as a real estate agent."

"Ken did a magnificent job listing and selling properties that, on it's face, appeared to have problems but with the appropriate research and knowledge of the area and properties along with the proper presentation and negotiation allowed us to find the right person to sell our properties."

"Always available, very helpful and knowledgeable. Really goes that extra mile to provide excellent customer service. I am definitely going to recommend him to friends and use him again in the future."

"Ken has worked with us on short sale for over a year. Our early decision on critical issues based on Ken's advice was the most critical success factor for smooth negotiation with the lenders as well as during the closing process. We highly recommend Ken for representing you!"

"Ken Urman helped me sell my home via the short sale process. Ken is very knowledgable regarding the short sale process and explained the details to me in easy to understand terms. I highly recommend him. He always provided timely updates and communicated with a great sense of urgency with our mortgage lenders and buyer from the beginning to the end."

"ken was a very good relater for me, he showed me good nice homes and very polite also. he also negotiations skills are great. today i bought a that i like very much. he is also very honest about the house you are buying."

"Ken was great to work with and very responsive during the purchasing process. He knows Mercer Island very well and was great about providing additional local information."

"I used Ken to buy a bank owned property and it was a quick and painless experience. His knowledge and expertise were greatly appreciated as I am new to buying investment real estate. He knows a great deal about this area of real estate and I would highly recommend him."

"Ken is a skilled professional who handles my rental properties. His property management skills are of any expert level. Knowledge about about property maintenance and tenant administration are the key reasons I would recommend Ken Urman."

"Ken helped us purchase a house on Mercer Island. In a sellers market, he was able to negotiate price and secure a smooth transaction. Ken is very good at helping us think out outside of box. We couldn't be happier with our purchase. We will definitely use his service again in the future and will strongly recommend him to our friends."